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Open Letter to Players about MU Legend

 

MU Legend is the successor of MU Online, which is a South Korean MMORPG developed and published by Webzen Games on March 23, 2017 in Korea, and on November 7 the same year in EU, US. Developed under Unreal Engine 3, one of the most stable game engine on the market, the game features decent 3D graphics and frame rate. MU Legend continued the gorgeous character designation, especially the outfits. Dungeons in MU Legend always features massive mobs aside from bosses, in which player will enjoy the killing spree.

We have been very pleased with the success of MU Legend’s launch. The OBT period is particularly ideal for pointing out the operational features from the not-so-operational ones. We have adjusted right on time with the very first issue caused by the huge hype of the game regarding wait time to enter servers by opening new servers. Attracted by MU Legend popular success, our game has been targeted by the unpopular bots and gold sellers activists bringing their usual scams and cheats.

To continue our effectiveness, and to preserve the economy of the servers, we need to make some changes and that is why we took the decision to disable the Trade Broker, the mail system, and the Trades.

First, let us start by saying that we know how inconvenient this is. We read all your feedback on Facebook, our forum and on Discord. We had to take this decision, even if it is very unpopular. But once again it’s a means to an end. We decided to go on with it for the future of the game, with the priority of making MU Legend just what it is: An ARPG, a game, a fun rendezvous where we don't want to see the usual virtual bullies. Ultimately, we believe that some decisions need to be taken while solutions are in progress and to ensure the proper game environment for you and for us.

Applying a fix, finding a specific counter-measure is for each game a "tailor-made" patch.
What is working for a game licence could not operate as efficiently for another.
ISP/Disconnection issues.
One of the other main complaints has been the instability of connections among our players. We have been working on the stability of our servers from the very first week since the release. We made many fixes and patches to improve the quality of our servers and we have been implementing them for almost every maintenance so far. We can confirm that we were able to solve issues from players from different regions, unfortunately, there are still many players with connection issues.

This is a very tricky topic as disconnections can be caused by various factors, some being out of our reach. Not everyone has issues, and those who have issues don’t always have them for the same reasons. To identify every possible reason, many investigations must be done which is why we continue to ask you to report your problem in this thread to help us to connect the dots:

Facing those two main goals, require your assistance that you can provide by reporting any suspicious activities and by granting us time for building our secure virtual fortress.

We are all gamers and it puts us in "Berserk mode" when we see the scammers trying to ruin our common playground.